|Provision of prompt and consistent support is an
important part of our commitment to our
Many uses of our
software are for 24/7 mission critical
applications. For such situations we can provide a
dedicated 24 hour support line for direct contact to the
engineer on duty.
Where appropriate, our engineers can
remotely access sites by dial-up or Internet connection. This
means that the majority of problems can be resolved
within a matter of minutes.